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Brand management

  • Played key role in launch of two rebranding initiatives, including drafting communications, reviewing and testing new templates, and working with agencies on visual identity and communications strategy (Circana)

  • Led launch and promotional efforts for numerous new products (Circana)

Corporate communications

  • Project managed rollout of new company values, resulting in 97.5% of surveyed employees reporting understanding of these concepts (Smithbucklin)

  • Drafted messages, talking points, and presentations on behalf of senior leaders (Smithbucklin, Canine Therapy Corps, Circana)

  • Developed and executed strategic internal communication plans to support key initiatives (Smithbucklin)

  • Managed quarterly internal town hall program (Circana)

Data tracking and insights

  • Monitored and evaluated key metrics and results of internal communications initiatives to gauge effectiveness, identify opportunities, and ensure continuous improvement (Smithbucklin)

  • Oversaw donor management and maintenance of grant lifecycle information in Salesforce (Canine Therapy Corps)

  • Maintained multiple internal databases consisting of past client projects and results of in-market testing to enable client marketing activity benchmarking (Circana)

Diversity, equity and inclusion (DEI)

  • Appointed to inCouncil, a committee of organizational stewards who are passionate about achieving a culture of inclusion (Smithbucklin)

  • Collected and synthesized results of client DEI initiatives for case studies, articles, and employee inspiration (Smithbucklin) 

  • Organized quarterly webinars for executive directors to discuss pressing client DEI issues (Smithbucklin) 

Event planning

  • Produced executive conference for 200+ employees off-site, resulting in 95.72% of surveyed employees reporting feeling more informed about goals and plans (Smithbucklin)

  • Guided volunteer committee, planned, and executed annual International Women’s Day culture-building events for multiple office locations (Smithbucklin)

  • Coordinated 30+ afternoon breakout sessions for annual company event attended by 1,000+ clients (Circana)

Innovation

  • Launched new corporate events program which earned $28k+ annually (Canine Therapy Corps)

Marketing

  • Developed marketing plan across digital and traditional channels for new line of dog training classes, which generated over $93,000 in 2021 (Canine Therapy Corps)

  • Managed all donor, public, and volunteer-facing email marketing communications (Canine Therapy Corps)

  • Developed, managed, promoted, and executed monthly client webinar program (Circana)

  • Wrote and managed all outgoing communications promoting thought leadership, events, products, blogs, and news (Circana)

  • Developed and executed marketing strategy for Consumer and Shopper Insights group (Circana)

People management

  • Oversaw and developed skills, knowledge, and competency in junior-level direct reports (Smithbucklin)

  • Managed efforts of 100+ volunteers including staffing roughly 40 outreach events, 12 certification opportunities, 12 ongoing programs, and 8 corporate events annually (Canine Therapy Corps)

Public relations

  • Led public/media relations, notably receiving favorable press in Chicago Health, Chicago Tribune, and WGN9 News (Canine Therapy Corps)

  • Acted as company spokesperson for television, radio, podcast, and print media interviews (Canine Therapy Corps)

  • Drafted press releases for key client wins (Smithbucklin)

Relationship building

  • Built and fostered collaborative relationships with HR, IT, key committees, and business and service units to provide communication support for change management, culture-building, and continuous improvement (Smithbucklin)

  • Maintained and cultivated relationships with funders (Canine Therapy Corps)

  • Presented quarterly snapshot reports to the Board of Directors (Canine Therapy Corps)

Social media

  • Developed content plans and managed all social media accounts across Facebook, Instagram, X, and LinkedIn (Canine Therapy Corps)

Writing

  • Ghost wrote a variety of C-level executive communications (Smithbucklin)

  • Created communications plans and DEI content for observance dates and quarterly touchpoints (Smithbucklin)

  • Wrote and delivered regularly scheduled newsletters for variety of audiences (Smithbucklin, Canine Therapy Corps, Circana)

  • Generated roughly 40% of total revenue through foundation grants by writing letters of inquiry, proposals, and reports (Canine Therapy Corps)

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